There are a lot of reasons why restaurant POS systems are being used in restaurants of all sizes. Once upon a time, these were limited to the high-end and chain restaurants that could afford such things. Now, the systems are more affordable, leaving even the smallest of restaurants trading in their hand-written tickets for the helpful technology.
Keep Orders Organized
Orders need to be organized as they come in from guests, head to the kitchen, and make their way back out to the guests.
When questions arise, it’s easier to go back to the POS system. If you’re relying on hand-written tickets, they’re likely causing a mess.
Improve Speed of Service
Guests expect food to reach them in a timely manner. Drinks, appetizers, entrees, and desserts all need time to be prepped. Using a POS system allows you to send the order in so that it can be worked on while you focus on other guests.
POS systems keep everything typed and easy to read. If a cook can’t read your handwriting, it slows things down. If you lose a handwritten check, you have to stop to rewrite it before handing it to your guests.
Electronic points of sale allow you to work more efficiently in every stage of the ordering and paying process. It will also make it easier to provide fast service – and guests who want in and out on their lunch break will appreciate it.
Make it Easy for People to Pay
Guests have to pay for whatever they eat. Some may pay by cash but others will want to use credit cards. When you have the ability to accept card payments, it allows people to confidently choose your restaurant.
POS systems can also be portable enough so that guests can pay at the table. Rather than adding a stage to the process where you take the card, head to a server station, and return for a signature, it can all be done tableside. Guests will also love that their credit card never leaves their sight. It offers a higher level of security – and it will keep guests returning again and again.
Embrace Technology for Your Restaurant
A significant amount of technology is available for you to use within your restaurant. You may already be using various aspects – food prep in the kitchen, server scheduling, and even managing guests on a wait.
Restaurant POS systems have advanced considerably over the years. When you want to grow your business, you have to embrace the technology that keeps orders organized and improves the speed of service. When you give people faster and more secure ways to pay, they’ll remember you and frequent your restaurant more.
Don’t be afraid of technology. Listen to what your customers want and find the tech solutions that will help.